Refund policy

RETURN & REFUND POLICY

Last updated: August 26, 2026

ALL SALES ARE FINAL.

At SILK & TAIL™, we do not accept returns or offer refunds for orders once they have been placed, except where required by applicable law or in cases involving a damaged, defective, or incorrectly fulfilled order.

Please carefully review the product description, specifications, sizing information, and other details before completing your purchase.

DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 48 hours of delivery at:

corbillparryford@gmail.com

Please include your order number and clear photographs of the product and packaging.

After reviewing the issue, SILK & TAIL™ may provide a replacement or another appropriate resolution when warranted.

ORDER CANCELLATIONS

Orders are sent to fulfillment promptly after purchase. If you need to cancel an order, contact us as soon as possible.

We cannot guarantee that a cancellation can be made once an order has entered processing or fulfillment.

Once an order has been processed or shipped, it cannot be cancelled.

NO-REFUND POLICY

SILK & TAIL™ does not provide refunds for:

• Change of mind
• Incorrect product selection
• Incorrect sizing or product choice
• Products that have been opened or used
• Delays caused by the shipping carrier
• Packages marked as delivered by the carrier
• Failure to provide a correct shipping address

If a package is returned because an incorrect or incomplete shipping address was provided, additional shipping charges may apply before the order can be reshipped.

CONTACT

If you have an issue with your order, please contact:

SILK & TAIL
corbillparryford@gmail.com

We will review legitimate order issues and work to provide an appropriate resolution.

This policy does not limit any rights or remedies that cannot legally be excluded under applicable law.